Why e-commerce payment options is complicated in India

E-commerce was supposed to simplify things, but in reality it is getting more complicated.

While purchasing online is getting easy, however making payments is painful.

First these sites give you a dozen option to make payments, for example they will say if you pay using a third-party wallet you would get 2% off, but if you use another wallet you would get 5% off and a third wallet will give you 7%!!

Now you have to first go and register in these wallets, if the wallet was popular, why would they offer discounts? They are offering the discounts to capture customers, hence you have to register with them first. With leading banks such as ICICI and HDFC jumping onto the wallet business, I think this will get more complicated.

You end up spending time registering with different wallets. After registering, they will still ask you for your credit card credentials.

In case you are already registered, they ask for you for login password at-least.

If that’s not enough, the credit card company will again ask for you a password to compete the transaction!

I am tired now of e-commerce, so I just choose cash on delivery 🙂 but that’s not available every-time.

 

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